Frequently Asked Questions
What services does AJ Dames Cleaning Services offer?
We specialize in residential, commercial, and post-construction cleaning services. Our offerings include deep cleaning, regular maintenance cleaning, move-in/move-out services, and customized cleaning plans to fit your needs.
What areas do you currently serve?
We proudly serve clients throughout Brooklyn, New York, and surrounding areas. As our business grows, we aim to expand to other parts of New York and beyond.
Do you use eco-friendly cleaning products?
Yes, we prioritize the use of eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment.
How do I schedule a cleaning service?
What should I do before my cleaning appointment?
We recommend tidying up personal belongings and securing valuables. This helps our cleaners focus on delivering a thorough and efficient cleaning.
What happens if I need to reschedule or cancel my appointment?
We understand that plans change. Simply notify us at least 24 hours in advance, and we’ll be happy to reschedule or cancel your appointment without a fee.
Do you offer one-time cleanings, or do I need to sign up for recurring services?
We offer both! You can schedule one-time cleanings or choose recurring services (weekly, bi-weekly, or monthly) for ongoing cleanliness and peace of mind.
How do I provide feedback after a cleaning service?
Your feedback is important to us! After your service, you’ll receive a follow-up survey where you can share your experience, or you can contact us directly with any concerns or compliments.
Are your cleaners insured and background-checked?
Yes, all our cleaners are fully insured and go through thorough background checks to ensure your home or business is in trusted hands.
Does AJ Dames Cleaning Services plan to offer additional services in the future?
Yes, we are constantly looking for ways to better serve our clients. We plan to expand into specialized services like carpet cleaning, upholstery care, and more in the near future.